The Most Common Questions Families Ask About Home Care Services (And Honest Answers)

Choosing home care for yourself or a loved one is a big decision — and it’s normal to have many questions before taking that step. At Celestial Home Care Services, we believe in making the process simple, transparent, and stress-free. That’s why we’ve gathered some of the most common questions families ask us — along with clear answers to help you feel confident about your care choices.

 1. What exactly is non-medical home care?

Non-medical home care focuses on providing support with daily living activities — things like companionship, light housekeeping, meal preparation, medication reminders, transportation to appointments, and personal care such as bathing or dressing. It’s designed to help individuals remain independent, safe, and comfortable in their own homes without needing skilled nursing or medical services.

2. How many hours of care do I need?

That depends on your loved one’s needs. Some families choose a few hours a week for light support and companionship, while others need daily or overnight care. During our free consultation, we’ll assess your situation together and recommend a care plan that fits your budget, schedule, and lifestyle.

 3. Who are the caregivers?

Our caregivers are thoroughly screened, background-checked, trained, and insured professionals. We carefully match them based on personality, experience, language, and location so that your loved one receives care from someone who truly fits their needs and makes them feel at ease.

4. How much does home care cost?

Our rates depend on the type of service, hours needed, and whether personal care is included. We offer flexible hourly packages starting at competitive rates to ensure quality care remains affordable and accessible for every family.

For complete transparency, our current pricing and service packages are listed right on our website so you can review them any time before scheduling care. During your free consultation, we’ll also walk you through all available options and help you choose the plan that best fits your loved one’s needs and your budget.

5. Can you help if my loved one has memory issues or special needs?

Yes. We offer specialized companion care for clients with dementia, Alzheimer’s, and other cognitive conditions. Our caregivers receive training to support clients with patience, understanding, and compassion, creating a safe and familiar environment.

6. How do we start home care services?

It’s simple!

1. 📞 Contact us to schedule a free in-home consultation.

2. 🩺 We’ll assess your loved one’s needs and discuss goals and preferences.

3. 📝 We’ll create a personalized care plan together.

4. 👩‍⚕️ Your caregiver is matched, and services can begin — often within just a few days.

7. What makes Celestial Home Care Services different?

We’re more than just a care agency — we’re a faith-centered team dedicated to compassion, dignity, and purpose. Our mission is to serve families as if they were our own, providing not only essential care but also emotional support, companionship, and peace of mind.

Final Thoughts

We know choosing home care can feel overwhelming — but you’re not alone. At Celestial Home Care Services, we walk with you every step of the way, answering your questions, personalizing your care, and making sure your loved one receives the support they deserve.